North Aurora police introduces new citizen reporting portal for residents

NORTH AURORA – The North Aurora Police Department has announced a new, efficient, and simpler way for the public to submit certain types of information to officers.

According to a news release, the department has partnered with Frontline Public Safety Solutions’ Mobile Tool-Kit, which residents and businesses can use for citizen reporting, vacation watch requests and business and residential keyholder entry.

Beginning Jan. 28, the public can go to https://northaurora.org/departments/police.aspx to access these features.

The citizen reporting portal allows users to provide police with details of incidents that do not require an immediate police response, such as reporting crime tips and requesting extra patrol or traffic enforcement. Requestors may choose to remain anonymous when submitting these requests, the release stated.

The vacation watch portal allows users to submit requests for officers to check their property while they are away. Residents provide basic details of their property and the dates they will be gone. Officers on patrol are then aware of vacant properties and can check on them periodically as call volume allows. The resident will receive an email notifying them each time a check of the property was performed. Vacation watch requests may also be submitted in-person at the North Aurora Police Department, 200 S. Lincolnway, the release stated.

The keyholder portal allows residents and businesses to share contact information securely in the event of damage, break-in, or other problem that requires notification to a keyholder, which officers on patrol can access. A yearly update will be emailed to residents and businesses to ensure information is up to date.

“We are excited to provide this tool-kit to our residents and businesses. It will make submitting vacation watch requests and other information more user-friendly and more efficient for our officers and staff,” stated Chief of Police David Fisher in the news release.

The police department is reminding residents Even though these services are convenient they are not a replacement to calling 911 for in progress crimes or emergencies or calling 630-897-8705 to report an already-occurred crime.

Resident or business questions or concerns about any of these services may be directed to pdinfo@northaurora.org.