DeKalb DMV to offer appointment scheduling, extended hours

FILE - A sign at the federal courthouse in Tacoma, Wash., is shown on April 6, 2016, to inform visitors of the federal government's REAL ID Act, which requires state driver's licenses and ID cards to have security enhancements and be issued to people who can prove they are legally in the United States. The deadline for obtaining the Real ID needed to board a domestic flight has been pushed back again, with the Department of Homeland Security citing the lingering impact of the COVID-19 pandemic for the slower-than-expected rollout. (AP Photo/Ted S. Warren, File)

DeKALB – DeKalb County residents who need to make a stop at the DMV soon will have more ways to skip the lines, including appointment scheduling, extended office hours and simplified online options.

It’s all part of Illinois Secretary of State Alexi Giannoulias’ Skip-the-Line Program starting Sept. 1 in DeKalb, according to a news release from the Secretary of State’s Office.

The new features are meant to reduce wait times, improve customer service and push more Illinois residents to renew things such as driver’s licenses or license plate stickers online, according to the release.

“Customers in DeKalb will save time by skipping the line,” Giannoulias said in a news release. “Our goal is to eliminate the time tax that has plagued Illinoisans for years, forcing them to stand in long lines wasting time just to conduct basic services. Requiring appointments, as well as extending hours, is the most efficient way to get the services you need quickly and without the headache of unpredictable wait times.”

Extended hours

Starting Sept. 1, the DeKalb office at 1360 Oakwood Ave. will be open from 8 a.m. to 5:30 p.m. Monday through Friday, according to the release.

Simplified online services

Those who need to renew their driver’s licenses, license plate stickers or ID cards are encouraged to do so online at www.ilsos.gov.

Appointment scheduling

Residents will be required to make appointments for in-person visits to the DMV for Real IDs, driver’s licenses, ID card services and in-car driving tests. That does not include anyone looking to renew documents.

Those seeking vehicle-related services such as title and registration services or renewing a license plate sticker don’t need an appointment and are encouraged to walk in as necessary.

Upon arrival, customers will check in with DMV staff and “skip the line,” eliminating lines and unpredictable wait times, according to the release.

Customers can visit www.ilsos.gov or call 844-817-4649 to schedule an appointment. The call center opens at 7 a.m.

To view a complete statewide list of appointment-only facilities, visit www.ilsos.gov/skip_the_line/facilitylist.pdf.

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