Latest on Rialto tickets as Joliet theater reschedules fall shows

Information on new show times, refunds

The Rialto Square Theatre is located on Chicago Street in downtown Joliet. Aug. 29, 2024

Tickets for shows that have been rescheduled at the Rialto Square Theatre in Joliet because of the ongoing asbestos removal situation will be honored on the new dates of the shows, according to a news release from the theater Wednesday.

Ticketmaster will send an email with refund instructions to ticket holders who cannot attend on the rescheduled date.

Holders of tickets not bought through Ticketmaster must contact the “original point of purchase” for a refund, according to the release.

Ticket holders for canceled shows “are entitled to a refund,” according to the release.

The refunds for tickets bought through Ticketmaster “should happen automatically,” according to the release.

Holders of tickets bought through a third-party reseller should “reach out directly to that point of purchase before Oct. 25,” according to the release.

Those who bought tickets from the Rialto box office should contact the box office by email at boxoffice@rialtosquare.com or by phone at 815-726-6600.

A Vitamin String Quartet concert is scheduled for Oct. 22, the date the theater has set to reopen.

The “Wheel of Fortune Live!” show that was to take place Oct. 10 will happen instead Nov. 4.

One other show rescheduled from the October calendar is “Matt Fraser,” which was supposed to be held Oct. 15 but has been moved to 7 p.m. Jan. 19.

The Rialto also announced the cancellation of three October shows: “Killer Queen: A Tribute to Queen,” which was slated to be Oct. 9; “Cold Case Live,” which was slated to be Oct. 11; and “Masters of Illusion,” which was scheduled to be Oct. 13.

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