November 25, 2024
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IDPH will centralize COVID-19 contact tracing

All positive cases will receive automated text message

By Shaw Local News Network
Saliva Covid-19 test tubes are gathered on a table at the SHIELD Illinois COVID-19 testing site on Friday Nov. 19, 2021 at Mendota High School.

The Illinois Department of Public Health will centralize case investigation and contact tracing to the state Surge Center. Starting Tuesday, all positive cases will receive an automated text message.

The Livingston County Health Department has been notified by the Illinois Department of Public Health there will be changes to contact tracing.

The IDPH will centralize case investigation and contact tracing to the state Surge Center. Starting Tuesday, all positive cases will receive an automated text message that states the following:

“IDPH COVID: There is important info for you. Call 312-777-1999 or click: ttps://dph.illinois.gov/covid19/community-guidance/confirmed-or-possible-covid-19.html”

Those who are 65 and older will get an additional text message if the initial message does not result in a response. If someone has tested positive and they have not received a call or text message, they can call 312-777-1999.

Most positive cases and close contacts will speak with the IDPH Surge Center staff during the contact tracing process. The county health department still will be involved in handling some cases, including outbreaks and clusters. Livingston County Health Department is awaiting more details about the logistics of these changes and will keep the public updated as more is learned.